FAQ

How do I create an account ?

• Open Executive.co.id
• Click "My Account".
• Click "Sign Up".
• You will receive confirmation email containing username and password.
• To log in open Executive.co.id and click "Create An Account".
• Insert your username and password on "Sign in".
• Click "Sign In".
• You have logged in.

 

How do I order ?

• Open Executive.co.id
• Create account or log in with your existing account.
• Choose product or article on category page.
• Click "Add to Cart".
• Click "Shopping Cart".
• You will be at billing address page, if the address ok, click "NEXT" but if you want to change you address, click "EDIT" and choose shipping address "JNE REGULER" then click "NEXT".
• Select your payment method (Credit card or Bank Transfer) then click "NEXT".
• On Summary & Payment page click "I CONFIRM MY ORDER".
• Order process finish.
• You will receive an email confirming your order.
• Make sure when you do the transfer, the amount is the same as the determined price.

How do I change an incorrect address?

• Open 'My Account'
• Click your order number
• Click change address (if the change address is no longer available, then address changes cannot be made).

How does Shipping Insurance Work?

For orders above IDR 500.000, we will charge customers upon check out for a mandatory insurance fee that covers the ordered item(s). The policy costs 0.2% of the final price (tag price - discounted price - voucher if applicable).