FAQ
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How do I create an account ?
- Open Executive.co.id
- Click "My Account".
- Click "Sign Up".
- You will receive confirmation email containing username and password.
- To log in open Executive.co.id and click "Create An Account".
- Insert your username and password on "Sign in".
- Click "Sign In".
- You have logged in.
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How do I order ?
- Open Executive.co.id
- Create account or log in with your existing account.
- Choose product or article on category page.
- Click "Add to Cart".
- Click "Shopping Cart".
- You will be at billing address page, if the address ok, click "NEXT" but if you want to change you address, click "EDIT" and choose shipping address "JNE REGULER" then click "NEXT".
- Select your payment method (Credit card or Bank Transfer) then click "NEXT".
- On Summary & Payment page click "I CONFIRM MY ORDER".
- Order process finish.
- You will receive an email confirming your order.
- Make sure when you do the transfer, the amount is the same as the determined price.
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How do I change an incorrect address?
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The change of address can be made within a maximum of 1 hour after check out. If it exceeds that, then the change of address cannot be made.
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What if an error happens during ordering process ?
- Executive web page is optimized for viewing on the following browsers :
- Microsoft Internet Explorer 10.0 and above,Mozilla Firefox 23.0 and above,
Google Chrome 29.0 and above, Safari 5 and above.
- Microsoft Internet Explorer 10.0 and above,Mozilla Firefox 23.0 and above,
- Make sure your internet connection is stable.
- Make sure your javascript on active. How?
- Clear your cache. How?
- If any error on your browser , you can try order a while longer or direct by email csonline@executive.co.id with format :
- Name :
- Order via (Computer, Smart Phone, Tab, etc) :
- Operating system (Windows, XP, iOS, Jellybean) :
- Date and time order :